Welcome to Sea Silver . These Terms & Conditions (“Terms”) govern your use of our website, services, and the purchase of our products. By accessing our website or placing an order with us, you agree to these Terms.
Product Information
- All our jewelry pieces are made from 925 sterling silver unless otherwise stated.
- Product images may appear slightly different due to lighting or screen settings.
- We strive for accuracy, but Sea Silver does not guarantee that all product descriptions are error-free.
Pricing & Payments
- All prices are listed in Rupee and may change without notice.
- Payments are accepted via Credit, Online payment.
- Orders will not be processed until payment is received.
Order Processing
- Orders are typically processed within 5-7 working days
- In the event of delayed processing, we will notify you by email.
Shipping & Delivery
- We offer shipping to all the states of India.
- Shipping times vary by location and are estimates only.
- Sea silver is not responsible for delays caused by customs, couriers, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details.
Returns, Exchanges & Refunds
- We accept returns/exchanges within max of 7days of delivery for unused, unworn, and undamaged items in original packaging.
- For hygiene and safety reasons, earrings may be non-returnable (optional clause).
- Custom or engraved items are non-refundable unless defective.
- Return shipping costs are the responsibility of the customer unless the item is defective or an error occurred on our part.
- Refunds are issued to the original payment method once the returned item is inspected.
7. Warrant
- We provide a 12-month warranty against manufacturing defects.
- This does not cover:
- Normal wear and tear
- Tarnishing
- Damage caused by improper care or accidents
- Water or chemical exposure
- Proof of purchase is required for warranty claims.
. Care Instructions
To maintain the quality of your silver jewelry:
- Avoid contact with water, perfume, sweat, and chemicals.
- Store in a dry, airtight pouch.
- Clean gently with a silver polishing cloth.
9. Intellectual Property
- All logos, images, designs, content, and materials on this site are the intellectual property of [Brand Name].
- Unauthorized reproduction or distribution is strictly prohibited.
10. Limitation of Liability
- [Brand Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability is limited to the cost of the product purchased.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect personal information.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting.
13. Governing Law
These Terms are governed by the laws of [Your Country/State]. Any disputes shall be resolved in [Jurisdiction] courts.